The COVID-19 pandemic has exacerbated homelessness. Throughout the pandemic, shelters reduced capacity to comply with public health protocols, people lost jobs and affordable housing remained elusive.

With a rise in tent cities and makeshift accommodations, homelessness has gained visibility.

A series of ourdoor makeshift tent homes next to a sidewalk
A series of outdoor makeshift tent homes in Los Angeles, California

Local municipal authorities across Canada have worked to enforce bylaws. Many have dismantled encampments to the dismay of activists and people experiencing homelessness.

These events, media coverage, ensuing protests, and policy discussions raise important questions about public space: How should it be used? Who is the public? And the question I am concerned with here is, what are the implications of pushing people who are homeless out of these “inclusive spaces”?

Homelessness stigma in public spaces

Public spaces, such as parks and sidewalks, are typically thought to belong to everyone. However, many scholars have emphasized that there are rules and unsaid expectations that include and exclude.

Very few spaces exist where people who are homeless can feel like they belong.

Bylaws that criminalize behaviors associated with homelessness — like panhandling — and hostile architecture — like a street bench with a central armrest that prevents people from lying down — are ways of pushing people out of a particular space.

A bench with several armrests
An example of hostile architecture

Excluding people experiencing homelessness from public spaces can perpetuate stigmas. These social stigmas typically take the form of labeling, stereotyping, a separation of “us and them” and a loss of social status.

Sociologist Ervin Goffman famously described stigma as “a spoiled identity” based on stereotypes rather than inherent qualities.

Homelessness stigmas discredit individuals from participating in social life and limit access to social resources. These stigmas work against efforts to address homelessness because they can lead people to avoid essential services.

Social infrastructure

A natural approach to addressing stigma is to bring people together by forming relationships — in personal relationships, people know each others’ personal stories and aspirations, making them less inclined to rely on prejudice and harmful stereotypes.

“People are hard to hate close up. Move in.”

Brené Brown, who researches courage, vulnerability, shame, and empathy captures the essence of this idea with her catchphrase: “People are hard to hate close up. Move in.”

And social infrastructure is the systems and environments that facilitate encounters and relationships, so social scientists have positioned social infrastructure as an antidote to social inequality and fragmentation.

Examples of social infrastructure include community centers, schools, and public ice rinks; any space where people can meet and establish social relationships.

Social infrastructure is essential to community wellness, it offers grounds for people to pool resources, receive and offer support and navigate social differences.

An ice skating rink in the center of Central Park in New York City
Wollman Skating Rink in Central Park, a public skating rink in New York City, an example of social infrastructure

Strong social infrastructure is accessible, safe, and malleable to the public’s shifting interests, needs, and challenges.

Excluding those who are homeless from public spaces not only deepens stigmas that lead to the avoidance of essential services. It can also further marginalize them from the benefits of participating in communal life.

Spaces for people who are homeless

Thankfully, some institutions seek to offer public spaces for people who are homeless.

Public libraries and faith-based organizations, such as mosques, churches, and non-profits grounded in religious belief, are two examples.

While public libraries and faith-based organizations are both quintessential examples of social infrastructure, they differ in significant ways.

Both have strengths and limitations when it comes to creating social connections.

Faith-based organizations can be spaces where deep friendships form. These organizations bring people together regularly into a social and spiritual environment.

However, they also have several barriers, such as history or reputation of excluding based on identity.

A sunny classic library with tables for community use

In contrast, a core value of public librarianship is to remove barriers to services.

Public libraries offer free services, regardless of socio-economic, housing and citizenship status, age, gender, ability, religion, sexual orientation, race, or culture.

Often described as a “community hub,” public libraries bring people together from all walks of life.

Nevertheless, they must balance their enormous mandate to address the informational, learning, and leisure needs of diverse populations with bounded resources.

Partnering for stronger social infrastructure

While these two institutions alone may not be able to solve the issue of social stigma, looking at how they provide spaces for people experiencing homelessness is a good place to start.

Hamilton Public Library’s Parkdale branch in Ontario is an example of a partnership between a faith-based organization and a public library. This library branch is in an affordable housing residence, operated by Indwell.

A colorful building that is part library and part apartment complex
Hamilton Public Library’s Parkdale branch in Ontario / Photo courtesy of Hamilton Public Library

Indwell describes itself as “a Christian charity that creates affordable housing communities that support people seeking health, wellness, and belonging.”

As the Parkdale branch only recently opened in July 2021, it presents a budding opportunity to examine how these two types of social infrastructure coalesce to provide inclusive social spaces for people who are homeless.

Partnerships between organizations with shared interests and complementary strengths hold promise when it comes to developing novel solutions to complex problems.

There are several examples of both faith-based organizations and public libraries sharing their spaces with social workers, healthcare professionals and local enterprises.

For example, a pilot project in Philadelphia showed that having a social worker and a nurse working in a public library from 9 a.m. to 5 p.m. helped connect people experiencing homelessness with appropriate health care.

The authors attributed some of this intervention’s success to the public library’s financially accessible community space. Partnerships allow organizations to do more than they could alone for those who are homeless.

Looking for creative ways to strengthen social infrastructure for marginalized groups may be an important step towards building a more equitable society post-COVID-19.

This article was originally published by The Conversation and was republished with permission.

Editor's note: Instances of the phrase "homeless people" were changed to "people experiencing homelessness", per house style.